Terms and Conditions

School Literacy Network Terms and Conditions 

Your use of this site is subject to our Terms and Conditions and our Privacy Policy and you are deemed to have read these and have accepted their terms.

Last Updated 10/12/2025 

The following Terms and Conditions, together with any documents and/or additional terms as set out by the Provider, constitute a legal agreement (collectively, this “Agreement”) and are entered into by and between the Customer and the Provider. This Agreement contains very important information regarding your rights (as the Customer) and obligations, as well as conditions and limitations that apply to your access and use of the Services. Please read the Agreement carefully.  

Who we are 

Our site is operated by Libraries Unlimited, a charitable organisation that operates the School Literacy Network. Registered charity in England and Wales, charity registration no. 1170092. 

Our registered office is at Exeter Library, Castle Street, Exeter EX4 3PQ 

To contact us please email hello@schoollitnet.org.uk   

Interpretation and Definitions 

Interpretation  

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural. 

Definitions 

For purposes of this Agreement, the following definitions shall apply: 

• 1.0. “Agreement” shall refer, collectively, to all of the terms and conditions referenced to in this document, and all other operating rules, policies and procedures that the Provider may publish from time to time on the Provider’s website. 

• 1.1. “Provider” shall refer to Libraries Unlimited, who are the owners of the School Literacy Network. 

• 1.2. “Customer” shall refer to the school/Multi-Academy-Trust/associate, individual or other client, who pay for Membership (therefore granting authorised User(s) access and use of the Services, and liable for their compliance with the below Terms and Conditions) to the Provider. 

• 1.3. “User” shall refer to those individuals authorised by the Customer or on the Customer’s behalf to use the Services up to the number agreed. 

• 1.4. “Services” shall refer to the web-based software and downloadable resources as a service platform consisting of features, tools and services, to which the Customer is granted with access by the Provider under this Agreement, including any updates thereto and Support Services (as defined below). 

• 1.5. “Order” shall refer to a purchase order or another mutually agreed upon document, whether in hard copy or electronic form, by which the Customer may order a subscription to the Services or to any other Services of the Provider that accompanies this Agreement and any other document referenced or incorporated into such Order, all as agreed and accepted in writing by the Provider. 

• 1.6. “Membership” shall refer to the subscription to all services provided online by the Provider, including all resources and CPD that are included in the membership fee. 

• 1.7. “Your Data” refers to the data provided by the Customer and User(s) that is held by the Provider. 

• 1.8. “Support Services” shall refer to, collectively the following services that may be supplied by the Provider to the Customer, at its sole discretion:  

(i) the support for the correction of errors in the Services; and  

(ii) provision of Updates to the Services. 

• (a) “Update(s)” shall mean modifications, corrections, updates and enhancements to the Services, in its sole discretion, makes generally available as part of its Support Services, from time to time, including those intended to correct an error in the Services, and that may or may not include additional features, level of performance and/or functionality for the Services. 

• 1.9. “Initial Term” shall refer to the first duration of this contract (the Term) following its execution, after which the contract will either terminate or renew. 

• 1.10. “School Membership” shall refer to a membership taken out by a school, trust or other setting that includes multiple access to the members only services with an initial period of one year.

Conditions of Use 

Please read these terms and conditions carefully before using the Provider’s website, operated by the Provider. By using the Provider’s website and Services, you (as the Customer) certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. The Provider only grants use and access of this website and its Services to those who have accepted its terms. Unless expressly specified otherwise by an executed written agreement by and between the Customer and the Provider, this Agreement represents the entire agreement concerning the services between the Customer and the Provider, it supersedes and overrides any proposals, representations, or understandings between the parties. 

Grant of Rights 

• 2.1. Subscription Rights. Subject to the full payment of the fees and subject to the terms and conditions set forth in this Agreement, upon the Provider’s acceptance of Your Order and for the duration of twelve (12) consecutive months for a School Membership, unless another period was agreed to in writing upon the membership (the “Initial Term”), the Customer will be granted with a non-exclusive, non-assignable, royalty free, worldwide limited right to use the Services solely for the Customer’s internal school or schools operations, subject to the terms of the Agreement. The Customer may allow its User(s) to use the Services for this purpose and will therefore be responsible for its User(s)’ compliance with this Agreement.
• 2.2. Renewal Term. At the end of the Initial Term, or any subsequent Renewal Term (as defined below), subscription will automatically renew to the Services (to the extent that the Provider still offers such Services to its Customers and in the scope given by the Provider at such time). For Customers this will be for an additional term of twelve (12) consecutive months unless another term was agreed upon in the order (the “Renewal Term” and collectively with the Initial Term, shall be referred to as “Subscription Term”), provided that (a) all payments are up-to-date due to the Provider, whether under this Agreement or under any other agreement with the Provider and (b) the Customer pays the Provider, the renewal fee for the respective Renewal Term, according to the Provider’s then-current pricing.
• 2.3. License Restrictions.

(a) The Customer may not, or permit anyone to: (i) copy documentation or data related to or provided with the Services; (ii) translate, modify, make derivative work of, the Services or any of its components and/or outputs; (iii) assign, sublicense, pledge, lease, rent, disclose, publish, sell, market, or share the rights as stipulated under this Agreement; (iv) make the Services or materials resulting from the Services available in any manner to any third party for use in the third party’s business operations (unless such access is expressly permitted in writing by the Provider for the specific license or materials from the Services the Customer has subscribed for); (v) use the Services and/or its outputs unlawfully or in any manner not expressly authorised by this Agreement, including the use of resources that have been previously downloaded outside of the subscription period; (vi) or access or use the Services in order to build or support, and/or assist a third party in building or supporting, products or services competitive to the Provider. 

(b) The Customer shall not knowingly or wilfully use the Services in any manner that could damage, disable, overburden, impair or otherwise interfere with the Provider’s provision of the Services. 

(c) The rights granted under this Agreement are limited to the number of Users specified and for the duration of the contract. Except as expressly provided herein, no part of the Services (and any outputs thereunder and Documentation) may be copied, reproduced, distributed, republished, displayed, posted or transmitted in any form or by any means, including but not limited to electronic, recording, or other means, and the Customer agrees to make every reasonable effort to prevent unauthorised third parties from accessing the Services. 

(d) The Customer will not delete or in any manner alter the copyright, trademark, or other proprietary rights notices of the Provider, if any, appearing on or in the Services, screen outputs and prints generated with the Services as delivered. 

• 2.4. Registration. To obtain access to the Service, the Customer and Users must request an account with the Provider from an education email address to enable the access and use of it. The Customer is responsible for maintaining the confidentiality of User credentials and passwords. It is strictly prohibited to share User credentials and passwords with any other person; it is the Customer’s sole responsibility to protect User credentials and passwords, and to refrain from sharing such with any other person. The Customer understands and agrees that they are liable for any activity performed by any person using their account/s.
• 2.5. Consent To Use of Data. The Customer agrees that the Provider may collect, use, store and transmit technical and information relating to use of the Services, such collected data may identify their computer (including the Internet Protocol Address), operating system, Services’ usage, that may be gathered periodically by the Provider who may use this information, combined with personal information, for marketing purposes and to improve its products and services, and also share that data with its third party service providers, provided that, any such use and disclosure shall be made in a form that does not personally identify the Customer and does not make any correlation between the Customer and Your Data. Such data and all other data provided to the Provider and/or collected by the Provider in connection with access to, and use of, the Services, are collected, used, stored and transmitted in accordance with the Provider’s Privacy Policy. To the extent that anything in this Section conflicts with the terms of the Provider’s Privacy Policy, the terms of the Privacy Policy shall prevail.
• 2.6. Marketing. The Provider has the right to name the Customer as a customer in marketing materials for the purpose of promoting the Services of, or any other related services or products of the Provider.

Provision of the Service 

• 3.1. Suspension. The Provider reserves the right, to temporarily suspend or terminate access at any time in its sole discretion, with or without cause, and with or without notice, without incurring liability of any kind. In addition, the Provider may add or remove functionalities or features to the Service and may suspend or stop providing any features associated with the Services. 

• 3.2. Removal. The Provider does not tolerate any infringement of copyright or other intellectual property rights by the Customer or otherwise violation of this Agreement and will respond to notices of alleged copyright infringement. The Provider reserves the right to remove the Customer and their data from its services without prior notice. 

Intellectual Property Rights 

• 4.1.  Ownership. The foregoing rights pursuant to Section ‎2 gives the Customer limited subscription to access and use the Services. The Customer acknowledges and agrees that all right, title and interest, including, without limitation, all copyrights, trademarks, trade names, logos and service marks, licenses, designs, utility models, and all improvements thereto, and any other intellectual property rights, in and to, the Services and the Documentation (including but not limited to any images, photographs, animations, video audio, music, text, and  “applets” incorporated into the Services), are owned solely by the Provider (or of its third party licensors). All rights not specifically granted to the Customer under this Agreement, including, without limitations, all copyrights, trademarks, trade names, logos and service marks, licenses, designs, utility models, and all improvements thereto, and any other intellectual property rights are reserved by the Provider. 

• 4.2. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. All our work is licensed under Libraries Unlimited 

• 4.3. Non Commercial: the Customer may not use any of the materials found on this site for commercial purposes. 

• 4.4. If the Customer prints, copies or downloads any part of our site in breach of these terms of use, the right to use our site will cease immediately and the Customer must, at our option, return or destroy any copies of the materials that have been made. 

Payment Terms 

• 5.1. Payment Terms. Unless explicitly set forth in this Agreement, all fees and other amounts due under this Agreement are non-cancellable and non-refundable. Unless otherwise agreed to by the parties in writing, the Customer shall pay all fees or amounts on the due date of the invoice.  

• 5.2. The Provider reserves the right to freeze memberships if any payment related to that membership account is overdue by more than 30 days. 

• 5.3. Taxes. The fees and all other amounts due as specified in this Agreement and associated Order Form(s) and price lists are net amounts to be received by the Provider exclusive of all taxes, duties, and assessments, including without limitation all sales, property, import duty, withholding, VAT, excise, ad valorem, use taxes and other taxes based on the Services subscription provided under this Agreement (collectively, the “Taxes”), and are not subject to offset or reduction because of any Taxes incurred by the Customer or otherwise due as a result of this Agreement. The Customer shall be responsible for and shall pay directly, any and all Taxes relating to the performance of this Agreement, provided that this Section ‎8.2 shall not apply to taxes based solely on the Provider’s income. 

• 5.4. Additional course fees and cancellations. All additional course fees will be invoiced according to the number of bookings per school and bookings are charged on an individual delegate basis. Course content is for the sole use of the delegate(s) booked on to the courses and log ins to courses should not be shared. Course places can be changed up until 14 days prior to the event without incurring any fees.  Places cancelled within 14 days will be charged at full cost.
  
  
• 5.5. Payment Requests Via Invoice. When submitting an order form for membership or events, you must supply a Purchase Order (PO) number. Any detail that is entered into the PO field is a commitment to paying the full amount by the due date.

Subscriptions

• 6.1. This clause applies in relation to Products and/or Services purchased on a Subscription basis.
• 6.2. The Subscription for such Products and/or Services will commence on the Subscription Commencement Date and will continue for one year from that date (the “Subscription Term”), unless and until terminated in accordance with clause 6.3.
• 6.3. Subscriptions to which this clause 4 applies may be terminated by either party serving at least 4 weeks’ prior notice to the Subscription Anniversary Date via email or in writing. Such notice will take effect on the next anniversary of the Subscription Commencement Date (the “Subscription Anniversary Date”).
• 6.4. Renewal arrangements differ depending on the method of payment:

(a) Card payments: Subscriptions paid by card will renew automatically on each Subscription Anniversary Date for a further one-year period, unless notice of termination is served in accordance with clause 6.3.

(b) Invoice payments: Subscriptions paid by invoice will not renew automatically. Approximately 6 weeks prior to each Subscription Anniversary Date, we will issue a renewal notice and invoice. The Customer must pay the invoice by the Subscription Anniversary Date in order to continue the Subscription for a further one-year period.

• 6.5. We reserve the right to increase any future subscriptions at any time by notifying the Customer at least 6 weeks prior to the Subscription Anniversary Date from which such increase is to take effect.
• 6.6. For card-paid Subscriptions, if the Customer does not terminate in accordance with clause 6.3, renewal will proceed at the increased price unless prior notice has been given in accordance with clause 6.3.

Term and Termination 

• 7.1. Expiration of Subscription Term via online renewal. If the auto-renewal function has been switched off, and the Services were not renewed pursuant to this Agreement, upon the end of the respective Subscription Term (as applicable) and the Services hereunder, this Agreement and the Customer’s right to access or use the Services, including downloaded resources, shall terminate. You also understand that your purchasing of an SLN Membership package constitutes a licence for the use of SLN material for the duration of the subscription only. Once this period has expired then so does the access to and use of SLN material in any format.

• 7.2. Breaches of these terms 

We will determine, at our discretion, whether there has been a breach of these terms of use. When a breach has occurred, we may take any action as we deem appropriate, which may involve us taking legal action. 

Disclaimer 

• 8.1. Disclaimer. The Provider does not guarantee that the services will be performed error-free or uninterrupted. The Customer acknowledges that the Provider does not control the transfer of data over communications facilities, including the internet, and that the service may be subject to limitations, delays, interruptions, and other problems inherent in the use of such communications facilities. The Provider is not responsible for any delays, delivery failures, or other damage resulting from such problems. To the extent not prohibited by law, these warranties are exclusive and there are no other express or implied warranties or conditions including for hardware, systems, networks or environments or for merchantability, satisfactory quality and fitness for a particular purpose. No oral or written information or advice given by the Provider or its employees, shall increase the scope of the above warranties or create any new warranties. While the Provider makes reasonable efforts to ensure that data will be secure, the Provider does not guarantee that the services will be free from loss, corruption, attack, viruses, “worms”, “trojan horses” or other harmful components, or from interference, hacking or other security intrusions. 

• 8.2. Third Party Content Disclaimer. Content. The Provider makes no guarantees concerning the accuracy, reliability, currency, or quality of the Third Party Content, including any content, displayed through or while using the Services. 

• 8.3. We are not responsible for websites we link to. Where our site contains links to other sites and resources provided by other people or organisations, these links are provided for the Customer’s information only. Such links should not be interpreted as approval by us of those linked websites or information the Customer may obtain from them. We have no control over the contents of those sites or resources. 

Limitation of Liability. Indemnity  

• 9.1. Limitation of Liability. To the maximum extent permitted by applicable law, in no event shall the Provider and/or its employees, distributors, dealers or agents be liable to the Customer or its affiliates, employees, distributors, dealers or agents party, for indirect, special, incidental or consequential damages of any kind arising from this Agreement, the access or use of the services and Your Data, whether resulting from tort (including negligence), breach of contract, product liability, or other form of action, even if advised of the possibility of such damage and notwithstanding the failure of essential purpose of any remedy. 

• 9.2. Indemnity. Use of the Services, including without limitation, use of any outputs of the Services, is at the Customer’s sole discretion and risk and the Customer must assume any and all liability in connection with such use. The Customer will indemnify and hold the Provider, its officers, directors, agents, subsidiaries, joint ventures and employees, harmless from any claim or demand, including reasonable fees, made by any third party due to or arising out of: (i) breach of this Agreement; (ii) violation of any law or the rights of a third party, including, without limitation, privacy rights and intellectual property rights; (iii) use of the Services and/or its outputs, including, without limitation, Your Data and any reports or other materials containing Your Data; (iv) failure to obtain required consents, authorisation, permit or otherwise for the use of Your Data in connection with the Services. 

Miscellaneous 

• 10.1. Entire Agreement. This Agreement constitutes the final and complete understanding between the parties and replaces and supersedes all previous oral or written agreements, understandings, or arrangements, including, without limitation, previous versions of End User Subscription Agreement(s) for subscription to the Services. In case of contradiction between the provisions of this Agreement and any other written agreement between the parties hereto, the provisions of this Agreement shall prevail, unless explicitly stated otherwise in a written agreement signed by both parties. 

• 10.2. Modifications. The Provider may amend this Agreement at any time by providing the Customer reasonable notice, including without limitation by posting an amended version of this Agreement on www.schoollitnet.com, in such case, the Customer shall have the sole responsibility to review such amended version of Agreement. The amended terms and conditions of this Agreement shall bind the Customer upon their effective date. 

By ticking and/or proceeding with any purchase, parties hereby agree to the terms and conditions set forth in this Agreement and such is demonstrated throughout by their acceptance of the Agreement. 

School Literacy Network operates as an organisation under Libraries Unlimited, a registered charity in England and Wales registration number 1170092 | Company no. 9822597 |