How To Ensure You Receive Our Emails: A Simple Guide for Schools
To make sure you receive all our important emails, including those sent via Mailchimp (newsletters, event links, updates and offers), please add our email address to your safe sender list or whitelist. This helps prevent our emails from going into your spam or junk folder.
Step 1: Add Our Sending Email Address to Your Contacts or Safe Senders List
Add hello@schoollitnet.org.uk to your contacts or safe senders list in your email system. This simple step tells your email provider that you trust emails from us.
Step 2: Whitelist Our Domain or IP Addresses
If your school has strict email filters or firewalls, ask your IT team to whitelist our sending domain and Mailchimp’s sending IP addresses:
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Domain to whitelist: schoollitnet.org.uk
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Mailchimp IP to whitelist: please see details here – https://mailchimp.com/about/ips/
Step 3: Mark Our Emails as “Not Spam” if They Land in Junk
If you find any of our emails in your spam or junk folder, please:
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Open the email.
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Click “Not Spam” or “Not Junk” to move it to your inbox.
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Add the sender to your contacts if you haven’t already.
This helps train your email system to recognize our messages as safe.
Step 4: Ask Your IT Team for Help if Needed
If you’re unsure how to whitelist emails or manage safe sender lists, please forward this guide to your school’s IT department. They can implement domain or IP whitelisting at the server or network level for all staff.
Why This Helps
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Prevents important emails from being missed or lost in spam folders.
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Protects your school’s email system from mistakenly blocking trusted communications.
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Ensures timely receipt of newsletters, updates, and resources we send you.
Thank you for helping us stay connected! If you have any questions or need assistance, please get in touch at hello@schoollitnet.org.uk.